A Shiprocket alternative built around what the rate card hides.
Same multi-courier idea. Different answer on pricing clarity, dispute handling and who picks up the phone.
Shiprocket is the aggregator most Indian sellers meet first, and for plenty of them it works. The complaints we hear are rarely about the couriers themselves — they are about charges that appear after the fact, weight-slab revisions that are hard to contest, and support that turns into a ticket queue exactly when an order is stuck.
RoutikQ was built for that gap. You see live rates from Delhivery, Blue Dart, Ekart, Amazon Shipping, Shadowfax and India Post side by side, with the full landed cost before you book, not after. The Free plan has no platform fee at all: you pay for the shipping you book and nothing else.
We are not going to publish someone else's pricing and pretend it is current, because aggregator rate cards are negotiated and change often. The honest test is cheap: register, push ten real orders through RoutikQ, and compare the invoice against what you pay today.
RoutikQ compared with Shiprocket
| What matters | RoutikQ | Shiprocket |
|---|---|---|
| Platform fee | ₹0 on the Free plan. Paid tiers (Pro ₹4,999, Growth ₹7,999, Scale ₹14,999 per month) are optional and effectively free once you hit that tier's order volume. | Tiered subscription plans; check their current pricing page. |
| Couriers you can book | Delhivery, Blue Dart, Ekart, Amazon Shipping, Shadowfax and India Post. | A larger courier panel; the useful question is how many you actually use. |
| Pincode coverage | 27,000+ serviceable pincodes across India. | Nationwide; see their coverage tool. |
| Rate transparency | Full landed cost shown before you book, including surcharges and the weight slab applied. | Varies by plan and courier; verify on your own invoices. |
| COD remittance | Cycle is set by your plan and agreed with the RoutikQ team, so you can plan cash flow around a known date. | Plan-dependent; check their remittance schedule. |
| RTO handling | RTO risk is scored before you book, and NDR calls are available at ₹10 each. | NDR and RTO tooling included at varying levels by plan. |
| Claims | Raise within 45 days of pickup or the courier's window, whichever is earlier. Outcomes usually confirmed in 15 days. | Courier-dependent claims process; check their policy. |
| Support | A named human on email, phone and WhatsApp, Mon–Sat 10am–7pm IST. | Ticket-based support with plan-dependent priority. |
Competitor plans and rates change often and vary by contract, so we do not republish them here. Check Shiprocket's own site for their current numbers, then compare them against the RoutikQ rate card you see once your account is live.
Switch to RoutikQ if
- You cannot explain your last shipping invoice line by line.
- Weight-slab revisions keep eating margin and disputes go nowhere.
- You want the six couriers you actually use compared in one screen, not a panel of forty.
- You would rather pay zero platform fee and only for shipping while you are still growing.
- You want a person to call when a high-value shipment stalls.
Stay where you are if
- You need a courier we have not integrated yet — we run six, not forty.
- You are locked into a contract with rates you have already negotiated hard.
- You depend on a specific marketplace integration we do not support today.
Before you switch.
Try it with your next ten orders.
No platform fee on the Free plan. You only pay for the shipping you book, so a side-by-side test costs you nothing extra.